All reservations are charged a non-refundable deposit of 50% to secure the reservation. Reservations totaling $200 or less are charged in full at booking. The balance shown on initial confirmation will be charged one week before your scheduled ride. Any overtime charges will be run up to 72 hours after the reservation is complete.

**Reservations for businesses and organizations are charged the full balance to secure reservation. 50% of the trip total is refundable up to one week in advance of reservation cancellation. Any overtime charges will be run up to 72 hours after the reservation is complete.

Any changes to pick up time within 72 hours may be subject to charges from original pick up time at the discretion of CLT.

CLT is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party.

A fee of $250.00 for each carpet or seat burn OR excessive clean up due to spills on carpet or seats. Sanitation fee is $350.00 for anyone who loses their control of bodily functions in the vehicle for hire.
 

No Drugs or Alcohol allowed except Beer, Wine or Champagne when all passengers are 21 or older in North Carolina. South Carolina is a No Open Container State in any type vehicle. All CLT vehicles are Non Smoking. Any law enforcement fines issued to the driver or passengers dealing with Alcoholic beverages will be paid for by the customer.

The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
 

Overtime pay will apply once your prearranged time has expired in 1 hour increments.
 

Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.).
 

CLT is not responsible for articles left in the vehicle/limousine.
 

Receipt of this confirmation in any form, Ex. email/US Mail allows Charlotte Luxury Transport LLC to run the balance due and any overtime on the credit card given at time of reservation or any 3rd party credit card if all amounts due are not paid to the driver in cash.

Cancellation of your event/concert does not change our cancellation policy.

All reservations are charged a 50% non-refundable deposit to secure booking.

Cancelation of a reservations prior to 7 days before pickup date are eligible for any deposits made over 50%. Reservations cancelled within 7 days of the pickup date are not eligible for any sort of refund.
 

Reservations rescheduled prior to 7 days before the event will not constitute a rescheduling fee. Reservations rescheduled within 7 days of the event will be charged a $50 rebooking fee. Reservations rescheduled within 72hrs of the event will be charged a $100 rebooking fee. Reservations rescheduled within 24hrs of the event will be charged a $200 rebooking fee.

Quotes expire two weeks (14 days) from the day delivered unless informed otherwise by CharlotteLUX Executive Car Service.